We thank all our guests for providing us their honest feedback regarding our services offered to them during their trip to Switzerland and/or Europe. We take all privilege in posting these testimonial messages in original and unedited form.
“Submitted by the booking agency El Ajouz Travel-Lebanon on behalf of the guest traveler”
I would like to thank you for the professional services you provided for my client, and would like to share below his feedback
“Regarding my trip in Switzerland, I can easily confirm it was one of the most enjoyable tours I have ever done. Once arrived at the airport, I easily found my way to the arrival counter where I collected all my tour documents. The Swiss Travel pass ticket granted me 7 free transfers between cities which was more than enough. The railway departure/arrival system is so easy to get used to. Furthermore, I enjoyed all the activities listed in my itinerary, also the optional ones (Such as Pilatus in Lucerne, Harder Kulm in Interlaken, First in Grindelwald). Luckily, traveling in late April allowed me to witness both sides of Switzerland: the snow on the mountains and the green scenery of its rural areas. The hotels were fairly comfy and close to train stations (few minutes by foot) and Halal restaurants can be easily found.
Overall, it was a very successful and memorable journey and thank you so much Farah for making it possible.”
-MR. HASSAN BASSAM c/o EL AJOUZ TRAVEL – Lebanon
We had enjoyed our trip completely.
Initially there were lot of questions but with your help we had smoothly. Importer vacation.
Overall it was really a great experience. But weather at some places was not good so couldn’t enjoyed the view as expected but that is what nature is.
Glacier Express is good Experience. The Hotels were really close to station and convenient. Hotels were also go good quality and also offered us coupons for location travel that saved quite a few CHF at Lucerne, Interlaken.
The only thing me and wife had felt that, Rooms in all hotel has no view due to its presence in main city. This is ok for Lucerne, Interlaken. But Zermatt and St Moritz , it would have been heaven if we would have got room with good view. St Moritz room was literally no view and window was above shoulder. Since we were hurry in exploring city when we checked in, we just rushed kept luggage and leave room.
Not sure if we have had asked for another room with good view we might have got it.
So what I am saying, when we booked it was misconceptions that we will be getting hotel room atleast airy , room we of in Zermatt was Awesome.
Having said that, this is really a nice trip and was made very easy with your planning. it’s a true self guided Tour.
-Murlidhar Bharambe – Sweden
Our Swiss Grand Alpine Tour with Glacier Express was awsome!. The attention and professionalism of the driver and the guide were perfect. They are very nice and cultured people, always trying to help. The hotels are very beautiful and cozy, and the included meals were delicious. The views simply spectacular. This is one of our best trips. I recommend 100% Swissvoyages. I have the best attention from Deepika as she helped me since the first mail I sent to the last one. Thank you very much for everything and Congratulations! You have a gorgeous country!
-Jackie Saldana – Mexico
Dear Audrea, (actually Andrea..)
My wife and I really have a great time in Switzerland, we enjoy so much especially the scenery and panorama view of Pilatus and Jungfruajoch .
I will definitely recommend friends who wish to visit Switzerland to go for this trip.
The train pass was easy to use and very useful.
-Chua Teck Lee – Singapore
We had a great time in Swiss during our holidays. Everything was done as per the schedule except few things.
- We couldn’t make Ice Flyer at Mt.Titlis ( They said no due to bad weather ) and Titlis Cliff Walk
- And also we couldn’t have much info to explore at Grindelwald activities and cliff walk as well. And also stop over time was very limited.
The first day tour Guide ( Forgotten his Name) for Zurich city tour was excellent. Rest all pick up and drop off vehicles and drivers were also very nice.
We will share our group pic soon and also give your reference if any of our friends or colleague are interested to visit there.
Thanks & Regards
-Rajesh Kizhiyedath Kanakkasseri- United Arab Emirates
All have been so good during the first day that I go to Matahorn but on the later day when I go to the interlaken Ost, it ius raining all day and I think it would be better if I was there without raining, probably I have to come again when the summer time then.
-Nuttakit Luengwitayakorn – Australia
Thanks for your email.
Thanks for all the arrangement for us as well. We had fun throughout the entire journey.
The good thing is that all the tickets were sorted out and arranged in manner so we have less issues on getting the tickets a some of them need a pre-booking in order to get the seats, however some of the train ticketing officer on-board is somehow giving us issues by saying that we got the wrong tickets and we need to pay extra for full fares and so, but due to communication issues, he just leave us as it is. I can say that the hotels were all arranged and location were mostly pretty good, this is one plus point!
One only inconvenience is that some of the day trip/ entry tickets does not have a clear info of the meeting point and representative/ company name, so we actually took quite some time to solve this by asking around as most of them doesn’t know which company does the tickets belongs to, luckily managed to find the booth an the driver was informed and return to the pick up point to pick us up.
Overall, we got ourselves a pleasant trip with the good help of Andrea. One big thank you for you Andrea, we hope that we’ll come back real soon!
-See Sook Yeng – Singapore
Dear Ms. Deepika
As mentioned, we both really enjoyed the trip both in Germany (Stuttgart) and in Switzerland. We wish to thank you for a very well organized, unguided tour. The hotels in Stuttgart, and at Interlaken and Luzern, were excellent. We truly enjoyed our stay and trip in these wonderful places.Thank you once again for all your kind help, your continuous follow up and messages, to make sure that we are following the trip as per plan.
-KuttyKandy Devraj – Bahrain
We enjoyed our time in Switzerland immensely. Each of the three towns we visited were unique and different from one another. All just lovely and fun to walk around. The excursions were great and we were fortunate to have clear weather on all 3 of them. The hotels were fine-my favorite was probably the one in Zermatt as far as the room size and view. The hotel in Lucerne with the very close proximity to the train was great too, as far as convenience. The rail pass was very convenient and all of the Swiss Railway employees are very helpful and informative whenever we had a question.
If we had any complaint or suggestion, it would be that sometimes just a little more explanation from your company would have helped tremendously. We have traveled extensively on our own and on a few organized tours throughout Europe and Ireland. This was our first experience with a self-guided tour. For example, on the day we were going to Gornergrat from Zermatt, we did not realize until we arrived there that the Gonergrat train station was directly across the street from the Zermatt station. It was confusing to be told to take the voucher to the Gornergrat station when that was our destination. Had we known earlier that the two stations were in Zermatt, it would have saved some unnecessary questions. Again, just an additional sentence/description would have helped.
Overall, the trip was great. The scenery and timeliness of the train system was awesome.
-Mary Ann Evanoff- United States of America
This morning we are back in Singapore , many thanks to you that give us such wonderful time in Switzerland.,The train is good,the Hotel is nice the weather is cold but nice.
-Dennis Phang – Singapore
We have as of today come the end of our travel and have departed beautiful and friendly Switzerland!
Thank you for the well planned itinerary and recommendation of places for sightseeing. We have had much fun and a fantastic experience traveling Switzerland by rail. The hotels selected were great and some do provide good breakfast. We loved the rail travel and it has indeed been an enriching experience passing the mountains, the villages and the road that many travel agents won’t bring us.
Last but least, I am appreciative of your time and effort in attending to our needs and your presence plays an important part in our level of confidence in navigating the city.
Thanks and we hope be back for more next winter.
-Sim Lee Huang – Singapore
Hello there Ms Andrea: We didn’t have any problem with the train .Your instructions of which platform to take & diagram of the location of the hotels was very helpful. The Greet & meet was very helpful. I think you will want to recommend the greet & meet to your future customers because without her, the ticket person at SBB was not a very good with English. Continue what you are doing.
Thank you again, we had a wonderful experience. Jungfrau was windy & white out at the station. The Mt Titles, we walk the suspension bridge & no problem. The hotels were good & very close to the station. Thanks
-Vilma Helmer – United States of America
The tour was brilliant! Very well arranged and covers all the places perfectly. I thoroughly enjoyed it. The Driver Amiel and Tour guide Micheal were very professional and took us to places with spectacular views for us to see even if it was out of the way. The selection of hotels was great as well. I would recommend to also advise on the nearby halal restaurants that are available for people to eat from. I enjoyed every bit of it! Thanks for everything Andrea!!
-Aeisha Ahmed – United Arab Emirates
Good morning Mr. Sunil,
I has been a while since our last communication.
It is better late than never, and in that sense we would like to sincerly thank you personally, your company and the great staff for the wnderfull and memorial time we had during our trip this summer. The comments I get by members of our family whenever we remember this trip is “it was a great trip”.
Definitely we will recommend your company to any friend in the future. And how knows, maybe we will visit Switzerland again!!
–Khaled Ahmed Noeman, United Arab Emirates
I thought of writing to you earlier but got tied up after returning home.
Thank you so much for arranging the trip. All hotels were very well located. We had a real vacation !
God bless you.
Regards and good wishes.
–Ayesha Chaudhury – India
“Swiss was our first choice when we wanted to plan our trip to Europe. We were not comfortable with commercialized group tour packages and preferred to have options to explore by our selves. Time was a big constrain for us to chart the bookings and select the hotels with convenience and access to transport.
We found Swiss voyage with professional service to help us to have the best days in Swiss. Our travel timings and bookings were so convenient and the selected hotels were classy. We always had an upgraded rooms and they were easily accessible.
Swiss voyage helped to me to make my family comfortable during the whole of the trip and that made me relaxed and enjoyable “
-Sabu Thomas Mampilly & Family – United Arab Emirates
Andrea we absolutely fell in love with your country . I would like to thank you for organizing a spectacular trip for us overall we had a fantastic experience the schedule worked very well and as you said train travel in Switzerland is quite easy your country is very clean and beautiful.
Hotels were all very adequate we loved Zermat I would say the staff at the Bristol hotel was not as friendly as others the Swiss hotel in Zürich was wonderful buffet excellent and the pool of course spectacular . Or least favourite was the coach ride as we really enjoyed the train trips the best . In terms of the overall schedule in hindsight I would’ve like to have a second night in Legado to explore that city further .
–Lynda Clayton – Canada
Just arrived home and would like to thank you very much for well organized trip, my family and I had wonderful time and stayed in nice hotels.
My only remark is that perhaps it was a bit too much to visit the 3 snow mountains within 6 days of our stay in Switzerland. All the mountain trips were excellent and different from each other but it was a little tiring for a family with some young children.
All in all it was very successful trip and would like to sincerely thank you for the planing and organization. I would definitely come back to you should I plan to visit Switzerland again.
With best regards
–Hamad – Oman
We reached Riyadh today.
Thank you for all your assistance during our entire trip. I never imagined that the trip will be so pleasant and trouble free. All this happened due to your excellent itinerary. Everything was perfect, but I want to mention that the best part was hotel selection. I never had to ask for the hotel location, the hotels were so easily accessible.
-Anand – Saudi Arabia
Hope you are doing well. I am attaching my review below and a photograph from the tour in the mail.
Our Best of Switzerland 10 nights 11 days rail tour was a wonderful experience. Traveling through 8 places in the best available trains, buses, boat cruise and cable car, we got to really experience the best of what Switzerland has to offer. A truely memorable experience for us to cherish for a long time. Swiss Voyages provided us a well planned detailed itinerary which we followed and could travel from one place to another without any hassle. Although I was personally a bit sceptical at the start of the tour, just after a day I realized how well planned and comprehensive the tour was. I would especially like to thank Nitin who was available on call to address any questions we had during the tour and he took great effort to follow up and remind us to be on time on a daily basis. Again, thanks to Swiss Voyages, we had a great time in Switzerland.
-Bikram – United Arab Emirates
“Bollywood Tour of Switzerland”
I did this tour when my sister visited me in zurich,a die hard fan of bollywood and particularly DDLJ.
It was a fantastic 2 day tour in a comfortable big car.we visited gstaad saanen interlaken only the film locations and it was exciting to see our favorite movie spots for real.Our Travel Planner knows bollywood quite well and we were impressed by his knowledge.
A few spots we discovered together.
We have done several tours with Our Travel planner after this and each one has been beautiful.
-Aldrina_C, Zurich, Switzerland
It was my first visit to Mount Titlis ( Switzerland). Illuminated glacier cave, revolving cable car and amazing view of alps from suspension bridge was a mémorable experience for me. I was Lucky enough that I visited such a beautiful place with Our Travel Planner from Swiss Voyages. Professional services, good communication skill , knowledge about Switzerland, Europe and Buddhism was amazing. We visited to Mount Titlis in a comfortable car and whole of the sight seeing was welmanaged. In short that was a fantastic tour where all the aspect of sightseeing were perfectly taken care of. It was nice to have photo with Shaharuk Khan and Kajole.
-Sandeep Shukla, Paris, France
We had a great day tour to Mount Rigi with Brigitte from Erwin Tours. Everything worked very well with sunshine above the clouds to give the icing on the cake for a fun day out from Zurich.
-Sue H Nottingham, United Kingdom
Zurich Extended City Tour – excellent . Guide Antje was the best!!
Tour to Luzern – Wonderful! The Lion´s Monument is surely one of the most beautiful in the world! Excelent guide, who also speaks Portuguese.
-MARIA A , Rio de Janeiro, RJ
Our Travel Planner is Great! Nonstop fun, history, inside stories, well planned and delightful. We had great weather for the last day in January. Our holiday planner is the best!! Told us all we needed to know which allowed us the flexibility to do what we wanted or were capable of. Take this tour or go to Pilatus Mountain, just to hear Marcel! A trip I won’t soon forget. Bringing my entire family next time. Everyone on the tour was friendly and alert.
-billdmcgovern Mentor, Ohio
Really enjoyed this experience last Sunday when a friend visiting Zurich for the first time experienced an informative guided tour; our experienced guide, Fernando, brought us through the city by coach, allowed some time to see the sights via road, ferry, cable car, walked through snow, took time to have a coffee and back again! Great fun through different weather conditions and was personally glad to get home safely! I’m no expert with snowy conditions but our guide was a great support and I would heartily recommend this 4.5 hours – great value, great fun!
-SANDRA D, Zurich, switzerland
Swiss Voyages planned my 17 day trip to Switzerland. I am very happy I went to them.My wife and I found the whole Swiss experience the best holiday we have ever had.The credit for this goes to Swiss Voyages. They planned our trip to the last detail,gave us valuable suggestions, explained the alternatives, and ensured that we were well prepared before we left India. Of course, our trip went without a hitch and that was the main reason why we thoroughly enjoyed ourselves.
-Mehernosh & Freny Dordi
Hi, before I say anything, I must compliment your website on being simple and easy to navigate.
We just finished our trip. It was indeed a memorable one. I wanted to take this opportunity to thank you for your assistance and guidance. Everything went perfectly well.
We came back from Switzerland. Had a great trip !! Just wanted to thank you from the bottom of my heart… Thanks for guiding us through… Followed the itinerary given by you and managed to do everything without any problem…
I just wanted to make you aware that I enjoyed my trip to Switzerland. The scenery was dramatic. The places i visited were excellent Brig Zermat and Klosters. The train journeys were magical. I have visited other places with you as you are aware . I was very happy with the tour guide with her knowledge and customer care.